
1. Long-term relationships are key
Forget the one post campaign. Social media is about an ongoing conversation and it includes working with creators on a regular basis, making it a successful partnership for both parties, the brand and the influencer. Ultimately, long-term relationships will also speed up the creative process over time, as you won’t have to go over your 186-page brand guidelines every time you brief a request to create a new batch of posts.
2. Avoid re-work
Be very clear and thorough when it comes to briefing the influencers, specially if it is someone new you are working with, or if you are briefing a completely new campaign for regular creators. Keep in mind that, more often than not, the same poll of influencers working with you will also be delivering content to other brands. Having to re-shoot or re-write pieces can cause massive delays for brands and content creators so there is no such thing as being too thorough. From my own experience, all the occasions in which I have had to request someone to amend content already delivered within the agreed brand guidelines it was because the new request was not very clear. Unless your briefing (and brand) allow total creative freedom for the influencer, make sure you don’t leave room for double interpretation.
3. Have well crafted contracts
Contracts exist for a reason: it is a black and white guideline between brands and creators, so make sure that you add every small detail to it. It is not about lengthy small prints that no one will care to read. It is about starting right, in the first place, then upon the eventuality that a brand and an influencer needs to go separate ways, it should be a seamless amicable process.
Important: if using a template that you found online, make sure to completely tailor it towards your brand, your campaign and each influencer you are working with. No template fits all.
4. Keep in touch
Good content takes time to be created. But sometimes, in between briefings, there are silent gaps when agencies, brands and influencers are not required to be in contact. Use this downtime to keep in touch with your collaborators to find out what they are up to and always leave an open door for influencers to suggest new things or new way to approach old topics. They know their audience. Your job is to find the best way to tap into it, together.
5. Share performance and success
Assuming you are doing all the previous things correctly, you will have plenty of reasons to celebrate the success of your new campaign. Also share the metrics: Did a post perform extremely well? Let the influencer know. The same applies for the opposite: if content is really lacking behind you have to let the creator knows about it and, together, you can fine tune it for better results.
Marcio Delgado is a Digital Influencer Manager and Global Content Producer of the award-winning series #LiveMoreShareMore powered by Western Union.






