How to use Instagram’s support small business sticker and Messenger Rooms 0 681

Last month Instagram added a “Support Small Business” sticker to Stories, allowing users to highlight their favourite small businesses – most of them, around the world, is currently closed due to COVID-19 lockdown measures and trading restrictions.

With the newsticker, anyone can mention a small business they are passionate about, specifically through giving their followers a preview of the account. When people use the sticker their story will be added to a shared Instagram story; so, their followers can see it, along with other businesses that people they follow are supporting.

This is a great way to help businesses reach new customers and stay connected to the people they serve.

Businesses and influencers can also use the sticker to support other entrepreneurs in their community but tagging and supporting each other.

Here are the five simple steps you need in order to start using the new “Support Small Business” sticker for Instagram Stories.

Step 1:

Open stories and choose a previously uploaded photo or video, or hit the ‘create’ option, which will give you a colour adjustable blank background to start your post from scratch

Step 2:

Tap the stickers icon and look for the Support Small Business sticker. It is the one featuring a small shopping bag with a heart on it, as an icon, and the words “Support Small Business.” Here is a snapshot of what it looks like:

Step 3:

Start typing the Instagram username of the business you want to support. Note: you can’t tag your own Instagram account while using the Support Small Business sticker.

Step 4:

As soon as you add the name of the business you want to shout out, the Support Small Business sticker will populate your Stories post with three recent images from the establishment’s Feed, as well as their Insta handle. You can tap the text area again to change the format to a handle-only mention if you prefer.

Step 5:

The business you tag will also receive a notification and can choose to repost the content to their own stories or send you a DM to say thanks.

 

Instagram has been busy lately. Besides the Support Small Business sticker, over the last couple of months, the Facebook-owned platform has released two other stickers for the lockdown period. Firstly, the “Stay Home” sticker seeks to encourage social isolating, and a “Thank You” sticker aims to show gratitude and respect for key workers.

The platform also launched its Instagram Live Donations and, since May, started allowing content created during its Live function to be automatically shared on IGTV after you end it (previously you had to download your Instagram Live or record your screen and, only then, start to upload it to the permanent IGTV before it vanished from your stories. And a bonus: Live video replays won’t include any likes or comments from your original live video, keeping it clean for those ones watching in the future.

And these are not all new developments.

Recently, the Facebook-owned platform announced its Messenger Rooms, a feature allowing users to create and join group calls of up to 50 people on the Instagram app.

Following the increased demand for video calls during the lockdown period, in several countries around the world, a free easy-to-create chat room with no time limits should hopefully help people cope with social distancing rules.

Once you create a Messenger Room, a direct link is made available and can be shared with those you want to connect with – and they don’t even need to have a Facebook or Instagram account, as everyone with a direct URL can join the conversation.

To create your very own Messenger Room on Instagram there are two main steps:

Step 1:

Open your Instagram Direct Messages tab and tap the video call icon in the top right corner.

  • Tip: at first, I couldn’t find the video icon to set up a room and thought I had an old version of the Instagram app. Upon updating it still didn’t work. I then imagined that being a very new feature, it potentially wasn’t available in my city yet and I would have to wait a few days to obtain access. Despite this though, I didn’t give up so easily, and, after switching from an Instagram Creator account to an Instagram Business account, the icon magically appeared! By the time you are reading this, hopefully, Instagram will have fixed this apparent bug.

Step 2:

Select Create a Room and invite your Instagram contacts or copy a direct link to your Room and share the link through other channels you prefer – Whatsapp, for example.

To join a video call that you’ve been invited to, select Join Room; then, when prompted as to whether you want to open the room in the Messenger app, simply select Confirm.

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Marcio Delgado is a Journalist, speaker and a Content Producer working with brands and publications in the UK and Latin America.

Instagram reels: will your business be using this new feature? 0 543

Probably the last thing we needed in 2020.

But Reels, a new feature launched by Instagram earlier in August, is officially here, allowing people to record and edit short multi-clip videos with audio and effects. This feature is already available in over 50 countries around the world. Just a few days after hitting the market, some of the short videos uploaded to Instagram Reels are already getting 5M+ views – not bad for something that is supposed to be ‘new’. We use the term new loosely, as this feature barely differs from Tik Tok, which has been around for years.

Like it or not, brands, influencers, and marketing professionals have to be quick in adapting to features brought to the market by social media platforms. New features are their way to keep its user-base online for longer and it may benefit your business. However, with marketing budgets and resources as tight as ever, will businesses be adding Instagram Reels to their content calendars and overall social media strategy?

 

Instagram’s eagerness to push Instagram Reels will help you

“I have been testing it out from the beginning. I posted some short educational content and quickly gained 200+ followers. I also had one coaching client signed that found me through Instagram Reels. The views are exponentially higher than my follower count, as Instagram pushes the new feature and its video content. I can totally recommend trying it and posting educational, inspirational, or informative content at least once a day.

Hannah Geuenich – Social Media Coach at www.thecreatorconcept.de

 

Adoption by brands might take some time

“I expect Reels will help engage newer audiences, while also helping businesses to serve their current followers with interesting new forms of content. This will ultimately be good for business. The short-form nature of Reels is going to be great for experimenting with storytelling for paid/sponsored programs. However, adoption by brands might take some time. Data is hyper important to determining ROI; however, Reels does have the advantage of being built on Instagram’s strong data-centric creator platform.”

Kyle Hjelmeseth – Founder at digital talent management agency www.gb-dm.com

 

I will strategically add it to my monthly content calendar

“Reels is perfect for business because Instagram audiences are already used to being sold to. This was not the same for TikTok. I plan to do short-form videos that tease and get people to click the link in my bio for a free training or lead magnet and follow from there.

I will be learning on a daily basis and adding it to my monthly calendar of posting every day for a month. This is the same approach I took on TikTok and this helped me to grow fast.”

Olumide Gbenro – Public Relations and Digital Nomad Summit Founder

 

It’s an opportunity to repurpose content

“For a brand or someone who isn’t utilizing TikTok or short-form content yet, this might be an opportunity to repurpose content from YouTube or Facebook Live. So, don’t think of Reels as a new branch, but rather a means of repurposing.

From what we are seeing so far, there may not be as much visibility for smaller creators through Reels. The biggest benefit for me will be recycling TikTok content and reviving it in another discoverable format. I truly believe the more content, the better. If there is a new means of blasting your product or ideas to your followers in a fresh and engaging way, without sacrificing the quality of your content, why not give it shot?”

Victoria Jameson – Social Media Strategist, radio host, and Lifestyle Influencer

 

Create new ways to use new tools

“Developed as a direct competitor to TikTok, we are looking at the platform’s new addition in a different light. Rather than shifting our content from one platform to the other in its entirety, we are working on developing two separate content strategies for our clients – each with different goals in mind. For TikTok, we are capitalizing on viral trends, topics, and partnering with influencers to leverage the rapidly growing audience in a new and creative way. With Instagram Reels, we feel it will be beneficial to align this content with our already-existing brand voice hosted on the platform. However, we will seek to delve deeper with the new visual, interactive offering. Hopefully, this will create a seamless experience throughout. Case in point, why cut the content in half? We see this as an opportunity to broaden the scope of our coverage online for each brand we represent.”

Anneliese Peper – Director of Social Media at PR News Agency www.heronagency.com

 

Having all your tools in one place is helpful

“From a business perspective, the Instagram Reels feature is a clever move from Facebook as it allows businesses to stay up to date with the latest trends in marketing. For me, one of the biggest benefits is that it’s all done within one platform. You are already starting off with a following that you have gained over time. You don’t have to worry about starting all over again on another platform. Reels are also easy to create and they sit on your profile in a similar way to an IGTV.

I’m discussing the possibility of adding Reels to our social media strategy in two particular ways. Firstly, they’re an ideal length for sharing small, snappy pieces of information you want people to remember. Secondly, as a business, people like to see behind the scenes. Quick but fun videos could allow our followers an insight into how we work.”

Jaye Bonser – Social media manager at online advertising platform www.adzooma.com

How NOT to promote your Instagram if you want it to grow 0 529

Every business regularly spending time creating and adding content to an Instagram account has two things in mind: sales and growth. In the beginning, every new follower is celebrated, and engagement is followed closely.

However, not all businesses are the same, and nor is it a new Instagram account. Starting to see tangible results on social media can take a while, leading some small business owners and digital marketers to try and get ahead of the game.

From buying followers – a tried and tested technique that can seriously harm your Instagram – to binge posting, mass following, and other hidden ways of gathering more followers and leads. I have seen it all. The more desperate a new business or a novice social media professional is to get to the top of the social media pyramid, the more likely they are to fall into traps promising instant fame and money.

Here, 10 entrepreneurs, content creators, digital consultants, and even a magician share 10 hacks to avoid while promoting your business on Instagram.

 

1. Follow/Unfollow

“The worst hack is using some sort of automated application or Chrome extension (like Everliker) to gather followers through automatic following/unfollowing. On the one hand, it works…for a while. But the users you get from such techniques, for the most part, don’t actually engage with your content. This is also a great way to get your account temporarily or permanently suspended, as Instagram heavily monitors and cracks down on such abuse.”

Jay Andrew Allen – Technical Writer

 

2. Posting for the sake of it

“One Instagram hack or myth that should be busted is that you need to post every single day.

While consistency is key to keeping yourself visible, it doesn’t mean you need to post everyday. Curating an Instagram account is all about quality and not quantity. If you can post a quality image only 4 times a week then

That is better than several poor-quality posts per day. However, make sure you keep that weekly habit in place.

Mollie Newton – Founder at www.petmetwice.com

 

3. To use someone’s comment section to promote yourself

“There are several approaches that are not effective for promoting your Instagram. A few things that I see most newbies doing is spamming other accounts’ comment sections with self-promo and having no posting strategy at all.”

Brianna Desira – Content creator at www.girlhustlers.org

 

4. To buy cheap ads in countries with no potential clients

“I am based in San Francisco, however, when I first started using social media I bought lots of ads in Egypt. I did this because, for a long time, they had the cheapest cost per click. Over time I learnt that buying ads in countries your potential customers were not in is a waste of resources. On top of this, it also skewed who saw my future ads.”

Daniel Chan – Award-winning magician at www.danchanmagic.com

 

5. Aiming your content at the wrong audience

“I’ve known some companies tapping millennial influencers for IG growth but seem oblivious to the fact that it just won’t work because they’re in the wrong market. Millennials are, by nature, true digital natives. They’ve learned to know which brands to trust and which ones to avoid. They understand how brands are marketing to them. So, they approach campaigns with scrutiny rather than enthusiasm. However, they will react well if the message is authentic, if the product or service is valuable, and if the brand isn’t too pushy. Because of this, the best way to market to them is to avoid being overly aggressive and straight-in-your-face. It’s the reason why influencer marketing has become big business in the first place on Instagram.”

Michael Hamelburger – CEO at Expense Reduction Group.

 

6. Buying fake followers

“The worst technique that you could possibly use to promote your Instagram account is to buy fake followers.

By doing this, there is no promise of user engagement or promotion of your business. Essentially, most of these

accounts are bots or fake personas created for the sole purpose of inflating your follower count. Not only are these followers useless, but the spammy visuals often associated with these accounts is sure to deter potential customers away.”

Tom Mumford – Co-founder of Undergrads Moving

 

7. Promoting your Instagram while commenting on someone else’s content

“The worst hack that I have observed on Instagram is people engaging with others in the community with a reference back to their profile. This means commenting on a post with some valuable information, then ruining this connection by referring straight back to your profile. The comment with the valuable information is ok, but the reference back to your profile is not fine. In fact, this is considered spam by Instagram.”

Anjana Wickramaratne – Social Media Marketing Manager at Inspirenix Digital Marketing

 

8. Following people with the sole intention of selling to them

“One of the worst techniques I’ve seen is mass following, then immediately sending a copy/pasted sales message. Then, unfollowing a day later.

This approach will leave you disconnected from long term growth & authentic connection! Plus, it leaves a bad taste in people’s mouths. This hack is even worse as people do it so often. I’ve seen people follow/unfollow multiple times. This world is smaller than you think!

Sara Tea – DJ and Creative Consultant

 

9. Following everyone is not a strategy

“As the founder of a website, I made promoting my business my main responsibility. I do it on every platform that is willing to help, especially on social media. However, not all tips and techniques that can be found online can give an advantage to your business. For example, following everyone who follows you. More often than not, they are just following you so they can tag you in their posts to widen their reach. To prevent this, do not follow every account that follows you.”

Samantha Moss – Editor & Content Ambassador at www.romantific.com

 

10. Off topic comments is a no-no

“One of the tackiest tactics to get more followers and likes on Instagram is commenting on something completely irrelevant under the photos of other Instagram users just to get more attention.  I’ve seen a lot of smaller accounts try to comment completely ridiculous things under the photos of celebrities and popular influencers to try to get people in the comments to follow them. Commenting under popular photos and videos for the sole purpose of getting more followers is not just tacky, but it can also anger the person who posted the content.”

Liz Jeneault – Influencer and VP of Marketing at product review website www.faveable.com

 

Bonus tip – Using someone’s content without crediting it

“Our Instagram account is popular because it reposts content from customers, including celebrities, that use our products. These products include vehicle restoration projects and custom cars. Hence, reposted photos of those transformed cars always help grow our Instagram. However, a mistake you don’t want to make when sharing other people’s content is not properly crediting the person who made or owns that content. When you don’t properly credit customers or creators for their content, you are increasing your chance of frustrating others and potentially getting reported. You also want to properly credit people for their content on Instagram because those people will often share the reposts that you tag them in, which can help your account gain more followers.”

Sturgeon Christie – Auto industry expert and the CEO at www.secondskinaudio.com

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